crm + ai phone line · by invitation only

Your phone gets answered. Your work gets tracked.

Most owners pay for a CRM in one place and an answering service in another, and neither one knows the other exists. Capvola is both halves of that in a single system. The line picks up, knows who is calling, offers a time that is really free, and files the lead. The job is on your board before you have looked at your phone.

what you get

One system that answers the phone, runs the job and gets you paid

The same engine underneath every build. What changes is the work it models, so a flooring crew and a repair shop see different screens because they do different jobs.

the phone line

It answers when you cannot

A conversation, not a phone tree. It greets a returning client by name, takes down what they need, offers a slot that is genuinely open, and files the lead with the transcript. You come back to a booking instead of a voicemail.

your work

Your jobs, your stages, your words

A flooring job runs measure, install, punch list. A repair order runs check-in, diagnosis, approval, pickup. Same engine, your stages, named the way your crew already says them.

quotes

Approved from their phone

Send a link. They see the photos, approve line by line, and what they approve lands on the job as work you are cleared to do. Nothing for them to install.

agreements

Signed before anyone starts

Send the agreement, they sign it on their phone, and both sides hold the same PDF with a certificate page behind it. Once it has gone out it cannot be quietly edited.

money

Invoices and what you are owed

Bill straight off the job. Partial payments, running balances and an aging list, so the money owed to you is a number you can actually see. Card or bank transfer, settled into your account, never through ours.

the paperwork

Photograph it, it reads it

A parts receipt, a scan tool screen. Photograph it and the numbers come back as lines on the job. When the figures do not add up to the printed total it holds the document rather than guessing at a digit.

So what is actually in it?

Every client gets the core. What sits on top depends on the work you do, because a repair shop and a consulting firm need different screens, not a different system.

core

Every client, every build

The part that does not change, whatever the trade.

  • A job pipeline with your own stages, and a board showing where every one of them stands
  • A week schedule with confirmations and reminders, plus a link clients use to request a time
  • One client record: history, files, photos, what you last did for them and what it cost
  • Estimates approved line by line, from a phone, with the photos attached
  • Agreements signed electronically, with a certificate page and an audit trail that cannot be edited
  • Invoices, partial payments, running balances and an A/R aging list
  • Card payments settling into your own account, plus bank transfer with a scannable code
  • A printable invoice PDF: the same document at your counter and in their hands
  • Expense receipts read from a photo, and held back when the arithmetic does not reconcile
  • Follow-ups that check what was already sent, so nobody hears from you twice
  • Progress your client can follow in plain language, without calling to ask
  • Your logo, your colours, your own domain, and mail that goes out from your address
  • Hosted, backed up and maintained by us. Nothing to install, nothing to update.
auto

Repair, rental and sales

For shops and lots, where the job has a vehicle in it.

  • VIN read with the phone camera and decoded, instead of typed
  • A bay board and repair orders that move through ten real stages
  • A 40-point digital inspection, graded with photos, approved item by item
  • Trouble codes with definitions ranked against the car in the bay
  • Scan reports photographed, uploaded, or emailed straight in and filed to the right job
  • Labor times by year, make, model and engine, priced at your own rate
  • Parts inventory with a movement ledger and a flag when something goes oversold
  • A rental fleet: agreements, walk-arounds both ways, deposits, late fees and mileage overage
  • Vehicle sales: recon cost ledger, trades, deal desking and a bill of sale
service

Trades, home services and consulting

For work that ends in a deliverable rather than a set of keys.

  • Leads, discovery calls, proposals, signed work and delivery in one pipeline
  • Your service list, priced once and reused on every proposal
  • Milestones the client can watch, which is what stops the status call
  • Bill the same client again without retyping the job
  • Agreement templates you reuse, in the language your client reads
  • Your website traffic, translated into sentences you would actually say out loud

Built in the open, on request. If something on this list is close to what you need but not quite it, that is usually a conversation rather than a no.

their side of it

Your customer never installs anything.

Everything they touch is a link, and it carries your business’s name, your colours and your domain, never ours.

Follow the work

Where the job is, in plain English, with the date it will be done.

Approve the work

Line by line, with the photos, before anyone starts.

Pay and rebook

Settle the invoice and book the next visit from the same link.

How a build actually starts

We take on new businesses by invitation only, a few at a time. There is no sign-up. A build starts with an introduction from someone we already work with.

  1. We map how you actually work

    A conversation about your jobs, your stages, what you charge for and what you need to keep track of. No forms to fill in.

  2. We build your instance

    Your stages, your fields, your words, your branding. Your own login and your own data, separate from everybody else on the system.

  3. It goes live, and it keeps changing

    We host it, back it up and reshape it when your business changes, because it will.

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